Community Service & Organizations
Arizona's #1 Pool Builder
BBB – “Better Business Bureau
The BBB is a private, non-profit organization whose mission is to promote and foster the highest ethical standards between companies and their customers in the areas of:
- EDependable Service
- EHonesty In Advertising
- EHonest Business Practices
- EReliable Complaint Handling Procedures
Examples of services provided by the BBB are Business Reliability Reports, Dispute Resolution, Truth-in-Advertising, Consumer and Business Education and Charity Review.
To be a member of the BBB, an applicant must:
- Be invited to apply for membership by a staff person or Director of the Bureau.
- Be actively engaged in business, in the BBB’s service area, for no less than 6 months.
- Supply background information about the company, its principals or other information deemed essential to the BBB.
- Cooperate with the BBB’s activities and efforts to promote voluntary self-regulation within the business industry.
- Adhere to established BBB standards of advertising and selling, including the Code of Online Business Practices for online businesses that apply for the BBBOnLine Reliability logo, and cooperate with the BBB in matters relating thereto.
- Promptly respond to any and all complaints forwarded by the BBB, and make good faith efforts to resolve all such complaints in accordance with generally accepted good business practices.
- Comply with any decisions rendered through the Bureau’s or an alternative provider’s binding arbitration program.
- Eliminate the underlying causes of patterns of consumer complaints that the BBB may call to the company’s attention.
- Be free from an unsatisfactory report at the BBB in whose service area the company is headquartered.
- Be free from any governmental action concerning the marketplace and its customers that demonstrates a significant failure of the company to support the principals and purposes of the BBB.
- Support the principles and purposes of the BBB and not engage in any activity that reflects unfavorably on the BBB and its members.
- Refrain from using the name or logo of the BBB for commercial, sales or advertising purposes in any manner not specifically authorized in writing by the BBB.
- Promptly notify the Bureau of any changes in ownership, licensing status, addresses, telephone numbers, web site and any other information deemed necessary by the Bureau.
- Fulfill all licensing and bonding requirements of applicable city, county, state and federal agencies and authorities, and provide license numbers upon application for BBB membership and provide periodic updates on request of the BBB.
Phoenix, Arizona's Top Pool Builder
We are proud to be a highly-rated pool company on Google, boasting over 600 five-star reviews.
Read what our satisfied customers have to say about their experiences with Dolphin Pools, where exceptional design, quality craftsmanship, and outstanding service come together to create stunning backyard oases.
Met with Tony in my home a few weeks ago and we were blown away. We received several in home quotes and Tony stood out among them all. He was prompt, professional and best of all friendly. We never felt like we were being “sold to” which was key. He gave us so much detail and helped guide us thru the unknown. It was an easy choice to go with Dolphin and it was primarily because of Tony.
Jake Wozniak was knowledgeable and super helpful with all of my questions and concerns when it came to the pool building process!
Andrew came over for our consultation and went through everything! All our worries and questions were answered. We are super excited to hopefully get our little dream pool that will be perfect for our family and small backyard! They have unbeatable prices and quality work!
Ted Jimenez has been very helpful and patient in our pool buying experience, he knew we had a budget but still made it fun.
We had Dolphin install and build our first pool during the summer of 2023. Our salesman, Joe, was fantastic and extremely knowledgeable and designed our pool to our satisfaction. One year later, Joe is helpful with answering questions . Trevor, our building superintendent, was great as well and communicated details of the pool building process. Tania was great at communicating next steps in the pool build. Approximately one year later, Dolphin has been great on answering or fixing any concerns. Maria has been outstanding and patient and quick to address our concerns. She’s been fantastic. If I ever were to build another pool or recommend (my next door neighbor built his pool with Dolphin), I would go with or recommend Dolphin Pools.
This is our 2nd Dolphin pool, we wont use anyone else! This last pool, Jake Wozniak and the Dolphin team were with us every step and they did a great job! I would hear how some folks in the neighborhood felt left out with their builders but we didn’t feel this way with Dolphin. We knew what was happening and when. On the rare occasion, we had some issues, Jake was quick to respond and get us the answers or help we needed.
Dolphin Pools transformed our backyard into an oasis! We knew the steep slope and rocky terrain were going to be difficult to contend with, but Dolphin was always right there with a solution. Everyone, from the incredible office staff to the field supervisors, was friendly and communicative. Anyone who has ever undertaken an overwhelming construction job will tell you communication is key!
On that note, our family would like to extend a huge "Thank you!" To Jake Wozniak. His professionalism and courtesy were second to none. While Jake was not our direct field super, he was our point of contact when unexpected challenges arose. He was patient, and he made sure that our final product was beautiful and functional. We also want to give an extended shout out to Jonathan, the mason/artisan who crafted our massive retaining wall. He was always thinking ahead to what we would need after the project was finished. His insights and suggestions turned a necessary element into an aesthetically pleasing attraction. It is no surprise that Jake and Jonathan have a great working relationship.
Last, but certainly not least, we want to thank all of the wonderful office and construction staff who helped turn our vision into a reality. Joe, Trevor, Brenda, Gloria, Tania, Katie, Maria, Gina, and Jake: Thank you for all of your tireless efforts! This project was our unattainable dream, and you each played a part in bringing it to life. Your combined talents transformed our yard, and our lives, in less than six months time. Thank you! It was a pleasure working with each and every one of you.
On that note, our family would like to extend a huge "Thank you!" To Jake Wozniak. His professionalism and courtesy were second to none. While Jake was not our direct field super, he was our point of contact when unexpected challenges arose. He was patient, and he made sure that our final product was beautiful and functional. We also want to give an extended shout out to Jonathan, the mason/artisan who crafted our massive retaining wall. He was always thinking ahead to what we would need after the project was finished. His insights and suggestions turned a necessary element into an aesthetically pleasing attraction. It is no surprise that Jake and Jonathan have a great working relationship.
Last, but certainly not least, we want to thank all of the wonderful office and construction staff who helped turn our vision into a reality. Joe, Trevor, Brenda, Gloria, Tania, Katie, Maria, Gina, and Jake: Thank you for all of your tireless efforts! This project was our unattainable dream, and you each played a part in bringing it to life. Your combined talents transformed our yard, and our lives, in less than six months time. Thank you! It was a pleasure working with each and every one of you.
Our first pool building with Dolphin Pools was so spectacular that I want them to build another one in my second home! From start to finish, the experience was nothing short of exceptional.
The process began with an initial consultation where their team provided valuable insights and suggestions, helping to shape our ideas into a practical and beautiful design.
Throughout the project, the team maintained excellent communication. They kept me informed about each stage of the construction process and were always available to answer my questions. Their professionalism and dedication to customer satisfaction were evident in every interaction.
The construction phase was executed flawlessly. The team adhered to the timeline and managed the project with precision and care. I was impressed with their attention to detail and the quality of workmanship. The site was always clean and organized, and the crew was respectful and courteous.
The final result exceeded my expectations and is stunning. The craftsmanship is impeccable, and the materials used are of the highest quality. The landscaping around the pool was also beautifully done, creating a serene and inviting atmosphere.
Even after the pool was completed, Dolphin Pools continued to provide outstanding service. They offered a thorough orientation on pool maintenance and have been responsive to any follow-up questions. It’s clear that they stand behind their work and are committed to ensuring their customers are completely satisfied.
I wholeheartedly recommend Dolphin Pools to anyone considering building a pool. Their expertise, professionalism, and commitment to excellence are truly unmatched.
Our home is now listed for sale and I look forward to building another pool with Dolphin Pools!
The process began with an initial consultation where their team provided valuable insights and suggestions, helping to shape our ideas into a practical and beautiful design.
Throughout the project, the team maintained excellent communication. They kept me informed about each stage of the construction process and were always available to answer my questions. Their professionalism and dedication to customer satisfaction were evident in every interaction.
The construction phase was executed flawlessly. The team adhered to the timeline and managed the project with precision and care. I was impressed with their attention to detail and the quality of workmanship. The site was always clean and organized, and the crew was respectful and courteous.
The final result exceeded my expectations and is stunning. The craftsmanship is impeccable, and the materials used are of the highest quality. The landscaping around the pool was also beautifully done, creating a serene and inviting atmosphere.
Even after the pool was completed, Dolphin Pools continued to provide outstanding service. They offered a thorough orientation on pool maintenance and have been responsive to any follow-up questions. It’s clear that they stand behind their work and are committed to ensuring their customers are completely satisfied.
I wholeheartedly recommend Dolphin Pools to anyone considering building a pool. Their expertise, professionalism, and commitment to excellence are truly unmatched.
Our home is now listed for sale and I look forward to building another pool with Dolphin Pools!
