Our Warranty
Dolphin Pools Warranty
Lifetime Structural Warranty
Dolphin Pools warrants the swimming pool shell to remain structurally sound for as long as the pool is owned by the original Buyer. The term “structurally sound” is defined as, the swimming pool is capable of containing and retaining water without water loss due to a crack in the concrete structure of the pool. Any failure of the shell to retain water shall be repaired so that it will hold water at no charge to the original Buyer. This lifetime structural warranty to the original Buyer does not extend to cover items external to the pool shell for example, interiors, tile, equipment, decking, plumbing, electrical.
Lifetime Cleaning Warranty
The Paramount advanced PVR In-floor Select Clean & Circulation System is a limited lifetime warranty to the original Buyer.
3 Year Hayward Equipment Warranty
Dolphin Pools assigns to the original Buyer “Hayward Pool Products” warranty covering pumps, filters, heaters and electronic controls excluding maintenance items. Pursuant to the terms, this manufacturer’s warranty will cover all Hayward equipment installed with your pool for a full 3 years from the pool start-up date.
2 Year Limited Warranty
All of the labor and materials used in the construction of Buyer’s swimming pool are warranted to the original Buyer to be free of defect for two (2) years from the date the pool is plastered according to the Register of Contractors standards.
Limitations and Conditions
Defects or failures caused due to lack of proper maintenance, operations, vandalism, or accurate water chemistry are not covered. Damage or failures caused by surface or subterranean drainage under or around pool or earth fill movement, explosions, and expansive soil conditions are not covered. The swimming pool should be kept full of water at all times and will be used in a normal and reasonable manner and shall be operated in accordance with all contractor and manufacturers policies and instructions in their manuals.
(See Contract for detailed warranty and limitations)
Dolphin Pools has served the Valley of the Sun for over 40 years. Established in 1984, family owned and operated, our commitment to provide exemplary customer service and build superior quality pools and spas has never wavered.
Dolphin Pools combines the best products, materials and equipment to ensure the highest quality built pools and spas in the industry. From the project’s inception to its completion, we pride ourselves in having the most experienced, resourceful, imaginative and professional team that will design the project to fit your unique lifestyle.
Over the years, our integrity, quality, and customer satisfaction has set us apart from our competitors.
Phoenix, Arizona's Top Pool Builder
We are proud to be a highly-rated pool company on Google, boasting over 600 five-star reviews.
On that note, our family would like to extend a huge "Thank you!" To Jake Wozniak. His professionalism and courtesy were second to none. While Jake was not our direct field super, he was our point of contact when unexpected challenges arose. He was patient, and he made sure that our final product was beautiful and functional. We also want to give an extended shout out to Jonathan, the mason/artisan who crafted our massive retaining wall. He was always thinking ahead to what we would need after the project was finished. His insights and suggestions turned a necessary element into an aesthetically pleasing attraction. It is no surprise that Jake and Jonathan have a great working relationship.
Last, but certainly not least, we want to thank all of the wonderful office and construction staff who helped turn our vision into a reality. Joe, Trevor, Brenda, Gloria, Tania, Katie, Maria, Gina, and Jake: Thank you for all of your tireless efforts! This project was our unattainable dream, and you each played a part in bringing it to life. Your combined talents transformed our yard, and our lives, in less than six months time. Thank you! It was a pleasure working with each and every one of you.
The process began with an initial consultation where their team provided valuable insights and suggestions, helping to shape our ideas into a practical and beautiful design.
Throughout the project, the team maintained excellent communication. They kept me informed about each stage of the construction process and were always available to answer my questions. Their professionalism and dedication to customer satisfaction were evident in every interaction.
The construction phase was executed flawlessly. The team adhered to the timeline and managed the project with precision and care. I was impressed with their attention to detail and the quality of workmanship. The site was always clean and organized, and the crew was respectful and courteous.
The final result exceeded my expectations and is stunning. The craftsmanship is impeccable, and the materials used are of the highest quality. The landscaping around the pool was also beautifully done, creating a serene and inviting atmosphere.
Even after the pool was completed, Dolphin Pools continued to provide outstanding service. They offered a thorough orientation on pool maintenance and have been responsive to any follow-up questions. It’s clear that they stand behind their work and are committed to ensuring their customers are completely satisfied.
I wholeheartedly recommend Dolphin Pools to anyone considering building a pool. Their expertise, professionalism, and commitment to excellence are truly unmatched.
Our home is now listed for sale and I look forward to building another pool with Dolphin Pools!
